EncryptionCrucially, unencrypted credit card details will not be stored on our server, and will be sent only in encrypted form. The encryption technologies we use are SSL and PGP. For more information about these technologies see, http://www.pgp.com for information about PGP and, http://es.wikipedia.org/wiki/Transport_Layer_Security for more information about SSL.
Your ChoiceIf you do not wish to place your order on the internet, we offer you the option of phoning, faxing or mailing in your order.
The NaturePeru Shop
Phone: (51) 949370137
Collecting Anonymous InformationWe automatically collect general website traffic information (such as how many people have visited the site, most popular pages etc). This information is collected into aggregate results in order to evaluate our service and business practice in an effort to provide you with an optimum shopping service. We may share non-personal, aggregated information with other NaturePeru Divisions, our partners or product distributors for research purposes. We will never identify or disclose individual customers or visitors information or purchases but may disclose how many customers bought a specific item or used a specific service such as am email list.
Collecting Personal InformationWe collect personal information submitted by you to manage and deliver your order or as part of an entry to a competition or product review. We do not disclose personal information for any other purpose. Delivery information you supplied when ordering is available online for your reference in your order status history.
Use of Personal InformationWe will use personal information as supplied by you to process and deliver your order. We will disclose personal information such as your delivery address to a delivery service provider (ie a courier) as selected by you when you place your order. We also retain your order details in a secure offline system that is NOT connected to the internet. This is so we have a record of your order should you wish to return or exchange an item at a later date. We will only publish personal information with your consent (e.g. if you win a competition) and then only in part (eg. The winner is Dave of Artarmon, Sydney). We do not publish personal information for any other reason without your consent. Under no circumstances will NaturePeru Online sell or receive payment for licensing or disclosing your personal information.
OfflineIf you do not wish to place your order on the internet, we offer you the option of faxing or mailing your order. Please follow the instructions when placing your order.
CookiesFor added convenience, we have employed a "cookie" system for our website. A "cookie" is a small file placed on a customers machine which lets our site store information. This information allows us to make our site easier to use. Cookies allow our servers to keep track of customer details between visits to our site. The information stored by the cookie includes the data that is provided during online registration. This information is only accessible online when a customer enters their username and password. Other information stored by the cookie includes website traffic data. This is not used to identify individual details but only collated into aggregate anonymous results in order to evaluate and improve our shopping service for our customers. Credit card information is never stored in the cookie.
PrivacyPersonal information like address, phone etc is only accessible after supplying a username and password. You must login before you can check your Order Status, View/Edit their Registration details, order Online. Once you have logged in your account will remain open until you quit the browser.
Email AddressesWe will store your email address if you: send us a query; place an order or subscribe to an email list. Your email addresses is used for the purpose you provide it for and statistical information. They are never disclosed for any other purpose. With your permission, your details will also be used to advise of NaturePeru Shop special promotions. You may also remove your email address from our subscription service at any stage by modifyng your register data:
Email Subscription ListsWe currently have 1 general categories in our email subscription service. This service is provided to you to communicate product information, special events and offers of interest to you based on your interest category selections and, if you choose, purchase history. Our email subscription service is an opt-in system. You may unsubscribe or add additional interest categories at any stage by visiting the account page in http://www.NaturePeru.com
If you are an NaturePeru Shop Rewards member you can subscribe or unsubscribe to the NaturePeru Shop Rewards Newsletter by sending an email to us containing your name, address, and your rewards card number if known.
SpamWe will never knowingly send you electronic messages without your consent.
Credit CardUnencrypted credit card information is NOT stored on our internet servers. When you place an order our website encrypts and passes all order information to our back-office system. This system is not connected directly to the internet.
FirewallOur order processing system is protected by the NaturePeru network firewall. A firewall is a hardware and software security system designed to filter specified exchanges of information and restrict access to authorised systems and users.
Third PartiesThe NaturePeru Shop never sells personal or anonymous information to third parties. Our business arrangements with third party service providers provide for complete confidentiality and adhere to the NaturePerus Editorial Policy.
Peruvian LawWe comply with the Trade Practices Act Jul 2005, state based Fair Trading Acts and Sale of Goods Acts, the Consumer Credit Code, the Electronic Transactions Act 1999 the Information Privacy Principles set out in the NTP ISO 17799-2007. Dispute resolution services are available in each Peruvian State and Territory.
Feedback and Complaints Handling ProcedureThe NaturePeru Shop welcomes feedback and attends to all complaints promptly. Please email, fax or write to us using the contact information presented on this page.
Peace of MindWe will only use your details and order information, including mailing addresses, email address, and phone number, to fulfill your order and to advise of the status of the order.
Our website address is: https://natureperu.com.
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.